I. General Information

At Talence, we care deeply about your privacy and always strive to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws to fulfill the highest standards in data protection. We know, everyone says that but we really do mean it! That’s why we’ve created this Privacy Policy to explain how we collect, use, and protect your personal information when you visit our website or use our services.

1. Responsible Party

Someone has to be responsible and decide on the purposes and means of the processing of your personal data in connection with the services we offer – surprise, it is us:

Thomas Poehlmann, Inci Torcuk,
Thueringer Straße 129,
68309 Mannheim,
Germany

2. Scope of this Privacy Policy

This Privacy Policy applies if you visit our website talence.co as a visitor and/or use our awesome products like our Talence Skill Pool Management Software.

3. Contact Details

If you have questions or concerns about how we at Talence process your personal data, you can always reach out to us at [email protected].

II. Information on how we handle your personal data at Talence

In this part we show you in which ways we process your personal data when you use any of our services. To make it easier for you to follow, we structured it by the respective functionalities there are on the website and in the product itself. Which data about you is processed by us at the end of the day really depends on which of our services you actually use.

1. General Information on the processing of your data

We want you to feel confident and in control when it comes to your data, so here’s a rundown of what we do with it:

• We only collect the information we need to make your experience with Talence as smooth and personalized as possible. This includes your name, email address, and other contact information when you create an account or make a purchase on our website.
• Your data is safe with us! We’ll never sell or rent your personal information to anyone without your consent - unless required by law. However, we may share it with trusted third-party service providers who help us bring you the best possible experience (like payment processors or cloud storage providers). These partners are bound by strict confidentiality agreements and can only use your data according to the instructions given by us.
• In the unlikely event that we’re required to disclose your information by law or to protect our rights or the rights of others, we’ll make sure to do so in a responsible and transparent manner.
• We take security seriously and do everything we can to keep your personal information safe from unauthorized access, use, or disclosure. Although no website or internet transmission is completely secure, we promise to always use industry-standard security measures to protect your data.

2. Data collected when you visit our website

(1) Website Call

If you visit our website, it is unavoidable that some data is transferred to load the page, there is no two ways around it, it is just how the internet works. The following data categories may be transmitted when visiting our website:

• Technical Data - IP-address, URL information, User Agent (e.g. network connection type, browser type, language, operating system)

Purpose of the processing

To be able to provide you with the access to our services and to keep our services.

Legal basis that permits the purpose

Legitimate Interest – including keeping our service up and running, allowing our users to access the services we provide.

Duration of storage of data

We keep the data until the legal basis is not applicable anymore, at the most for 14 days after your visit of our website.

3. Data processed when you use our Products

(1) Talence Skill Management

If you decide to drop use our Skill Management App, we need to process data about you and potentially your company to be able to provide our services. If you the Skill Management is administrated by a specified employee on behalf of the company, we advise that affected employees should be informed about the transfer of their personal data to us according to the provisions set out in the GDPR. The following data categories may be processed when you use our Skill Management App:

• Technical Data - IP-address, URL information, User Agent (e.g. network connection type, browser type, language, operating system)
• Name, Surname
• Contact Data – E-Mail-Address
• Account Information (Account-ID, company-affiliation, skillset)
• Payment Data

Purpose of the processing

To be able to provide the services agreed on in the contract.

Legal basis that permits the purpose

Performance of a contract – to provide the services agreed on by the contract parties

Duration of storage of data

We keep the data until your contract with Talence has been terminated. Billing Data will be stored according to the retention requirement set out by the law.

Data Sharing

To provide you the services agreed on in the data we, among others, need to handle data hosting and payments – we, too need money from time to time. If data is transferred outside the EU or European Economic Area, we ensure that appropriate contracts (Standard Contractuals Clauses according to Art. 46 para. 2 S. 1 lit. c GDPR) are performed with our sub-processors Withing providing the services we forward your personal data to the following sub-processors:

Stripe Technology Europe, The One Building, 1, Lower Grand Canal Street, Dublin 2, Ireland (hereafter called Stripe) You can find more information on how Stripe handles personal data in their Privacy Policy.

STRATO AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany (hereafter called Strato) You can find more information on how Strato handles personal data in their Privact Policy.

III. Your rights – yes, you do have rights!

Under the GDPR, you have several cool rights that we’re more than happy to support, including:

• Accessing the personal information we hold about you
• Correcting any inaccuracies in your information
• Requesting the deletion of your information in certain circumstances
• Restricting the processing of your information in certain circumstances
• Receiving your information in a structured, machine-readable format and transmitting it to another controller
• Objecting to the processing of your information in certain circumstances
• Withdrawing your consent for the processing of your information at any time
• Filing a complaint with the relevant data protection authority.

We’ll always do our best to respond to your requests and questions about your data as soon as possible and within the time frame required by law. In some cases, we may need to verify your identity first, but we’ll always handle your information with care.

We may update this Privacy Policy from time to time, but we’ll always keep you informed if substantial changes are made. The latest version is always available on our website and includes an effective date. If you have any questions or concerns, please don’t hesitate to reach out to us at [email protected].

Versioning:
• Privacy Policy v1.0, dated 06.02.2023

Effective Date:
• This Privacy Policy is effective as of 06.02.2023.

Any changes made to this Privacy Policy will be reflected in the version number and effective date, so you can always be sure you’re up to date with the latest information about our privacy practices.